Sometimes we start the week feeling refreshed. And sometimes… well, not so much. How do you deal with a grumpy colleague (or yourself)? And no, coffee isn’t always enough.

D-style

Has little patience for grumbling. Wants to move on, not dwell. But know this: sometimes a stern look helps, sometimes a step back, and (very occasionally) just listening.

I-style

Wants to fix the atmosphere quickly. To cheer people up with humour, distraction or positive energy. But not every mood can be laughed away, and that’s okay, too.

S-style

Has an instinctive feel for moods and often tries to help or appease. But remember: you don’t always have to be the peacemaker. Sometimes just “being there” is enough.

C-style

Seeks explanations. What’s behind this? But when logic fails, it can be frustrating. Tip: not everything can be understood, and sometimes grumpiness is just… grumpiness.