Q4 Clue 911 | When things don’t go to plan An appointment is rescheduled, someone cancels, or plans suddenly have to change. At work and at home, this sometimes requires a quick change of tack. How do the different styles deal with this?
First, I want to understand why the plan changed and take some time to consider the implications. If the reason is valid, then the C can go ahead. If not, there will be a few more questions first.
May be frustrated by the change and clearly express this. But can also adapt quickly and then take the lead again to move forward with a new or alternative approach.
Values established agreements and likes to take a moment to let a sudden change sink in. ‘How are we going to tackle this now?’ Clarifying that first builds trust and provides peace of mind.
Often adapts effortlessly and thinks enthusiastically about solutions. Sometimes their own spontaneous idea is precisely the reason for the change: What if we do it differently?
A change demands something different from each person. Allowing space for that initial reaction helps us to move forward together.