The Dutch version is legally binding; this English text is provided as a translation for convenience only.
Payment terms for Q4 Profiles customers
Payment terms
Cancellations
You can notify us of a cancellation by telephone on 0297 361 484 or by email at info@q4profiles.com
Cancellation up to 5 working days before the start
- If you cancel up to 5 working days before the start of the training course, 20% of the total amount will be charged
- In consultation with and with the consent of Q4 Profiles, it may sometimes be possible for another participant to attend in your place, in which case the cancellation fee will be waived
- Within one year, the same person may still attend the same training course for the course fee applicable at that time, less the 20% already paid
Cancellation within 5 working days before the start
- If you cancel within 5 working days before the start of the training course, the full course fee is payable
- The course fee cannot be offset against future registrations or registrations by other people
- In consultation with and with the consent of Q4 Profiles, it may sometimes be possible for another participant to attend in your place.
Cancellation after the course has started
Cancellation after the event, that is, after the course has started, is not possible under any circumstances and the full invoice amount must be paid.
If you have any questions, please feel free to contact us at info@q4profiles.com or 0297-361484